Microphone+Troubleshooting

=Microphone / Audio Troubleshooting=

Recommended Hardware: Headset with Mic connected to a PC via 3.5mm mini stereo conenctors (Red = Mic, Green = Sound) or USB Headset w/ Mic

Note: USB Headsets don't use the computer's sound card and thus are useful when having issues relating to the onboard sound card.

Audio/ Mic Checklist for troubleshooting
Any one item in the following checklist that is incorrect could keep you from being able to speak or to hear audio while using Adobe Connect.
 * Ensure that the headset is pluged in to the **correct ports**
 * The Microphone wire is usually red and goes to the microphone jack, which is also usually red.
 * The Sound wire is usually green and goes to the sound jack which is also usually green
 * The Audio is **not muted**
 * Hardware: some headsets have mute buttons and volume controls, make sure these are adjusted acoringly
 * Software: Click your computer's sound properties to make sure nothing is turned down to low or muted (see picture below showing windows xp volume controls)
 * [[image:xpaudiocontrollersettinpb8.jpg width="412" height="221"]]
 * The picture above shows many audio devices (you can get to this screen by clicking on the Speaker Icon in the lower right of your screen in Windows XP, or through the control pannel in XP and Vista)
 * Your computer may have these devices or different ones.
 * Un-Muting the microphone is usually enough, but sometimes line-in is what needs to be unmuted.
 * Also, Sometimes audio devices are hidden from this screen. You can unhide them by clicking through the options menu.
 * The Correct Microphone is selected
 * Your computer can only use one "recording device" at a time. Sometimes it defaults to the wrong one.
 * To fix it you can go to the Audio settings in the control pannel and select the appropriate device (see picture below)